5 Strategies To Turn One Time Shoppers Into Brand Advocates
As an eCommerce marketer, you wage an uphill battle every day to drive new customers to your website.…
3 Sure-Fire Ways To Grow Your eCommerce Customer Base
As an eCommerce store you are constantly vying for customer’s attention. Slashing down prices is an easy sell. …
Post Purchase Touchpoints: Thinking Beyond Email Nurture Strategy
It costs 7 times to acquire a new eCommerce customer than to retain an existing one. This means…
Look Beyond The Buy Button To Thrive In The Post-COVID World
eCommerce sales volume in 2020 has exploded. Although that’s great news for the eCommerce industry, social distancing has…
Impact Of COVID-19 On Consumer Behavior
The onslaught of the Coronavirus outbreak completely upended our lives and disrupted business as usual. With worldwide lockdowns,…
Why Must Your Brand Absolutely Have a Custom Order-Tracking Page?
The rise in online shopping has led to a boom in the delivery economy. According to FedEx’s executive…
5 eCommerce Brands That Have Steal-Worthy Return Policies
According to one estimate, eCommerce return rates have spiked by 95% in the last 5 years. In the…
The Ultimate Guide to Increasing eCommerce Purchase Repeat Rates
Satisfaction is a rating. Loyalty is a brand -Shepp HykenCustomer Service Expert A surefire way to build loyalty…
10 Ways To Handle eCommerce Return Shipments
Returns are probably the worst things to deal with – they gut conversion rates, aggressively attack your profit…
USPS, UPS, FedEx Damaged Packages: How Can Brands Deal With Them?
The pandemic has had a debilitating effect on order-fulfillment. Even major shipping carriers such as FedEx, UPS and…