Shipping to over 215 countries, Canpar is Canada’s one of the most trusted small parcel shipping carriers. Not just the Great White North, Canpar also enjoys equal love in the US. One thing that has helped this company get here is that Canpar, like Amazon, prioritizes customer satisfaction. In this blog post, we unravel all the essential questions that one has while thinking of onboarding Canpar as a shipping partner or questions a logistics enthusiast might have in general. To make things interesting, we went on SimilarWeb and pulled out a fact – Canpar got around 628.6K visits in June alone this year. Let’s dive deeper into everything you need to know about Canpar shipping in 2025.
Canpar and eCommerce businesses
Canpar has positioned itself as a small parcel shipper. It caters to eCommerce businesses; since 1976, they have served over 20,000 SMBs. Retails can use Canpar to schedule pickup, track and manage orders and more. Mostly, Canpar is favoured by those eComm businesses that frequently ship to the United States.
This is where TFI International (they own Canpar) stands in terms of eCommerce shipping
Canpar Ground Shipping
Canpar’s area of expertise is domestic ground deliveries. However, they also offer expedited service from Montreal, Toronto, and Vancouver to the US with guaranteed delivery. Canpar Ground shipping time is usually 1-4 business days. There is Free scheduled pickup and Tracking is included.
Other shipping methods include –
Canpar Overnight
Expedited shipping
- Delivery in 1-6 business days
- Free schedule pickup
- Tracking
Canpar Letter Select
Delivery to the US.
- Delivery in 2-10 days
- Free schedule pickup
- Tracking
Canpar International
International shipping services to over 200 countries.
- Delivery in 2-10 days
- Free schedule pickup
- Tracking
Canpar Pick up on demand
Canpar’s most popular service is its on-demand pick-up service. It has a pickup on-demand service for non-account holders. In this, you can ship your products on a pay-as-you-go basis. If you’d like to learn more about how Canpar pick-up works, this is where you go.
Other Shipping Tools
Some other popular tools that Canpar offers are –
Transit Calculator – As the name suggests, this tool allows you to calculate transit times. Using this, you can find out when your shipment should arrive.
Rate Calculator – Get a shipping estimate using this tool. The Canpar shipping cost calculator is a handy tool for small businesses to get a fair idea about Canpar shipping rates before making any decisions.
Zone Guide – This tool is useful if you are looking to know more about the zones.
Collect Service – This tool lets other parties ship using your account. You need your shipping number and authorization key for this.
Pickup Tag – This tool lets you retrieve a parcel with the charges billed to your account. Start by entering the address through the MyCanpar Portal and the carrier will arrive the next day with the label.
Return Tag – This tool lets you include a preprinted return label in your shipment, giving your customer the flexibility to return items with ease and convenience.
Find a location – This tool lets you find convenient locations.
Order Supplies – You can order supplies like labels using this tool.
Labelling
After your shipment is confirmed and you have paid, then you can print your labels. You can also send pre-printed return labels with your package.
Canpar Tracking
Packages can be tracked by barcode, and reference numbers along with your shipping number or destination postal code.
Canpar Delivery Attempt
If you weren’t home, you would have received a Delivery Attempt notice. Start by entering the delivery notice number into the tracking field and that will show where your package is.
Canpar SMARTSpots
These are the delivery locations across Canada from where you can pick up your parcel.
Returns
Canpar provides three services when it comes to returns –
- Express online collection service – As discussed above this authorises other parties to ship on your behalf.
- Return tag – Using this, you can include pre-printed return labels in your shipment.
- Pick-up tag – Using this, you allow the Canpar driver to bring the tag for you at the time of pick-up.
Canpar Refunds
If case the orders are delivered late, lost or damaged, Canpar offers a money-back guarantee.
Most common hiccups with Canpar
Late in updating shipping info – Reddit subs are beaming with complaints about Canpar’s delay in updating shipping info. Some say that they got the item before it said that the item has reached the destination while others say that it showed “delivered” a day before they got the package.
Problems with online chat – Most people are not quite happy with Canpar’s online chat. They are equally annoyed with their customer care.
Now that we have discussed all that there was to discuss, let’s start with all the questions that should be answered.
FAQ
1. What are Canpar’s different shipping services?
Canpar has ground, select and express delivery services and expedited shipping to the US and other countries.
2. How long does it take for Canpar to deliver a package?
Canpar Express takes 1 to 2 days for residential deliveries. The deliveries are till 7 PM.
3. Is Canpar shipping fast?
Not as fast as retailers would like but comparatively, yes. Using their priority services, you can get the parcels as soon as the next day.
4. Are Canpar and UPS the same?
In 2002, Canpar Express was purchased by TFI International, a company based in Canada. You can read more about its history here. UPS, on the other hand, stands for United Parcel Service and is an American multinational shipping company. Canpar and UPS are not the same. They are, however, competitors.
5. Does Canpar deliver to the United States?
Yes, they do. They deliver internationally.
6. What if my Canpar package is not delivered?
If you missed a delivery attempt, you will need to call customer care and pay an additional fee for the next attempt.
7. What are Canpar shipping times? Does Canpar deliver on weekends?
Canpar Ground takes 1-4 days and Express takes 1-2 days. Yes, but on a limited basis, for a few selected postal codes within Canada.
8. Why can’t I schedule a pickup? –
If you can’t schedule a pickup, chances are it is a rural or remote area where Canpar does not offer these services. Another possibility is that pickup service might not be available on that particular day. In the first case, you will need to enter a different address. In the second case, you will need to select a different day.
9. What are Canpar shipping locations?
Canpar delivers within Canada as well as internationally. To find out whether they deliver to your location, check here.
10. How are Canpar shipping reviews?
Here’s what people think about Canpar –
The good review
The bad review
Canpar’s advanced tracking system, network and customer-driver approach make them a standout choice. However, if you are looking for a worthy competitor for Canpar, try ShippingChimp. We offer the cheapest rates for small parcel delivery within Canada. We have warehouses located in all the important cities in Canada for on-time delivery. Here’s where you can learn more about us and here’s where you can start the free trial.
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