5 eCommerce Strategies To Turn One Time Shoppers Into Brand Advocates
As an eCommerce marketer, you wage an uphill battle every day to drive new customers to your website.…
3 Sure-Fire Ways To Grow Your eCommerce Customer Base
As an eCommerce store you are constantly vying for customer’s attention. Slashing down prices is an easy sell. …
Post Purchase Touchpoints: Thinking Beyond Email Nurture Strategy
It costs 7 times to acquire a new eCommerce customer than to retain an existing one. This means…
Look Beyond The Buy Button To Boost eCommerce Revenue
eCommerce brands are obsessed with customer journey:- from the moment a prospect lands on your website till checkout.…
Impact Of COVID-19 On Consumer Behavior
The onslaught of the Coronavirus outbreak completely upended our lives and disrupted business as usual. With worldwide lockdowns,…
Why Must Your eCommerce Brand Absolutely Have A Branded Order-Tracking Page?
The rise in online shopping has led to a boom in the delivery economy. According to FedEx’s executive…
5 eCommerce Brands That Have Steal-Worthy Return Policies
According to one estimate, eCommerce return rates have spiked by 95% in the last 5 years. In the…
The Ultimate Guide to Increasing eCommerce Purchase Repeat Rates
Satisfaction is a rating. Loyalty is a brand -Shepp HykenCustomer Service Expert A surefire way to build loyalty…
FedEx, UPS Returns:10 Ways To Handle eCommerce Returns
FedEx and UPS Returns are probably the worst things to deal with – they gut conversion rates, aggressively…
USPS, UPS, FedEx Damaged Packages: How Can Brands Deal With Them?
The pandemic has had a debilitating effect on order-fulfillment. Even major shipping carriers such as FedEx, UPS and…