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Order-confirmation
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  • 8 minute read

8 Shipping confirmation email templates you must use to power up your customer experience

We all know that every online store should send shipping confirmation emails or order confirmation emails. But, have you…
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shipping guide
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  • 7 minute read

An eCommerce Shipping Guide For Small Businesses – 2021

eCommerce businesses are doing the rounds for a long time now. This industry is growing rapidly and is…
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Communicate shipping delays
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  • 6 minute read

How to Communicate Shipping Delays to Customers in 2021

There’s nothing more frustrating for customers than receiving a message that says ‘your shipment will be delayed’.  While 40%…
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Jon Ivanko
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  • 22 minute read

Handling The Hassles Of Online Selling Process

In this episode of eCommerce 360, Jon Ivanco gets candid and draws attention to differentiating company journey against…
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Dinitar - eCommerce customer retention
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  • 13 minute read

eCommerce Customer Retention With SMS Marketing

In this episode, Dimitar from SMS bump highlights the growing importance of SMS marketing for eCommerce brands. He…
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Umar podcast
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  • 8 minute read

How A Sustainable Clothing Brand Maximized Repeat Purchase Rates?

In this episode of eCommerce360, we speak to Umar to Qumar from ELO on how he scaled his…
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Cory Snyder from Maro post
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  • 21 minute read

Customer Engagement _ The Heart Of eCommerce Retention Strategy

In this episode of the podcast, we speak with Cory Snyder from Maropost on the following topcs: How…
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Alex from Loop Returns
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  • 16 minute read

Returns, Exchanges, and Retention: Path To Long-Term eCommerce Success

In conversation with Chris from Loop returns, we talk about: How can eCommerce businesses handle their biggest nightmare:…
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Repeat customers
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  • 7 minute read

Who Are Repeat Customers and How To Gain Them For Your eCommerce Store?

Typically, most eCommerce businesses mainly look to gain new customers and allot as much as 80 percent of…
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Branded tracking page
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  • 8 minute read

What is a Branded Order-tracking Page and How do they Improve Retention?

If you own an eCommerce business, your relationship with customers is not limited to their purchase of a…
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