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Returns

11 posts
who pays for return shipping?
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  • 4 minute read
RReturns

Who Should Pay for Return Shipping? Insights from Industry Experts

  • byPriyanka
  • February 20, 2025
The question of who should pay for return shipping is one of the most debated topics in the…
Lower return rates in 2024
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  • 6 minute read
RReturns

How to Lower the Return Rates in eCommerce in 2024?

  • byPriyanka
  • February 2, 2024
Ecommerce return rates are high in Canada. The average return percentage of eCommerce is typically 20% to 30%.…
International Returns tips
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  • 6 minute read
RReturns

10 Tips to Manage International Returns for Canadian Businesses

  • byRevathi Karthik
  • January 2, 2023
When eCommerce businesses in Canada sell their products internationally, they often perceive the sales as one-way traffic to…
Switching to a new 3PL
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  • 5 minute read
RReturns

Switching to a new 3PL: Here are the Steps that You Must Follow

  • byRevathi Karthik
  • May 17, 2022
If you are planning to switch to a new 3PL, it’s not an easy task.  You need to…
Shopify Returns
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  • 6 minute read
eeCommerce

How to Manage Returns for Your Shopify Store?

  • byRevathi Karthik
  • November 29, 2021
The eCommerce industry has been growing at a faster pace, and the competition is more intense. To stand…
how to deal with returns
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  • 5 minute read
RReturns

How to Deal With Returns? Returns Management Tips for eCommerce 2021

  • byRevathi Karthik
  • September 14, 2021
Did you know that 30% of products bought online are returned? As scary as it may sound for…
shipment notification
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  • 6 minute read
eeCommerce

What Are Shipment Notifications And Why Are They Critical For eCommerce Customer Success?

  • byRevathi Karthik
  • March 5, 2021
In the highly competitive eCommerce market, a brand’s ability to provide customer experience (CX) makes a huge difference.…
Beyond Buy Button
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  • 3 minute read
ccustomer loyalty

Look Beyond The Buy Button To Boost eCommerce Revenue

  • byRevathi Karthik
  • September 21, 2020
eCommerce brands are obsessed with customer journey:- from the moment a prospect lands on your website till checkout.…
Steal worthy return policies
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  • 5 minute read
RReturns

5 eCommerce Brands That Have Steal-Worthy Return Policies

  • byRevathi Karthik
  • August 28, 2020
According to one estimate, eCommerce return rates have spiked by 95% in the last 5 years. In the…
Handle returns for eCommerce
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  • 6 minute read
eeCommerce

FedEx, UPS Returns:10 Ways To Handle eCommerce Returns

  • byRevathi Karthik
  • August 4, 2020
FedEx and UPS Returns are probably the worst things to deal with – they gut conversion rates, aggressively…
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