Deliver a seamless post-purchase customer experience
The biggest differentiator for your eCommerce store is delivering a delightful customer experience. Offer an enterprise-grade delivery experience within your ZohoDesk.
Stay on top of “ Where is my order?” queries
Automate shipment transit statuses to reduce redundant responses. Schedule delivery notifications for customers for every change in shipment transit status.
Authorize return requests from within ZohoDesk
Simplify returns by letting customers file a return request on a self-serve portal. Pre-empt delivery issues such as delays before they take place.