Top Order Fulfillment Metrics to Track in 2022 for E-Commerce Businesses
E-commerce order fulfillment can be messy, especially if you are a large business. From inventory management, picking and…
Shopify Shipping vs. 3PL: The Better eCommerce Shipping Option
So, your dream of starting a business has become a reality by setting up a Shopify store. Congrats! …
GuideTo International Shipment Tracking In 2022
If you’re running an eCommerce store in 2022, you cannot simply stick to a particular region. To scale…
Top 10 Reasons For Shipping Delay And How to Communicate Them To Your Customers
As an eCommerce business owner, shipping delays are something you hate to deal with but cannot seemingly get…
How to Communicate Shipping Delays to Customers in 2021
There’s nothing more frustrating for customers than receiving a message that says ‘your shipment will be delayed’. While 40%…
What is a Branded Order-tracking Page and How do they Improve Retention?
If you own an eCommerce business, your relationship with customers is not limited to their purchase of a…
What Are Delivery Exceptions and How Should Brands Handle Them?
On-time order delivery is one of the most crucial aspects of eCommerce businesses to ensure customer satisfaction. However,…
What Does “Shipment in-Transit” Mean?
When the tracking status of a shipment shows “In Transit” status, it means that the parcel is on…
What Are Shipment Notifications And Why Are They Critical For eCommerce Customer Success?
In the highly competitive eCommerce market, a brand’s ability to provide customer experience (CX) makes a huge difference.…
5 Easy Ways to Create Shipping Labels
E-commerce businesses are always racing against time. It is a time-sensitive business, where customer satisfaction largely depends on…