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  • 3 minute read

Round up of E-Commerce Quotes for 2020

The year 2021 is at the doorstep. Before bidding adieu to 2020, let us round up some of…
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Repeat customers
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  • 7 minute read

Who Are Repeat Customers and How To Gain Them For Your eCommerce Store?

Typically, most eCommerce businesses mainly look to gain new customers and allot as much as 80 percent of…
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Ways to increase customer engagement
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  • 7 minute read

10 Best Ways to Increase Customer Engagement in eCommerce

Your eCommerce store is way more capable of offering customers unique services than you imagine. However, despite having…
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  • 8 minute read

What is a Branded Order-tracking Page and How do they Improve Retention?

If you own an eCommerce business, your relationship with customers is not limited to their purchase of a…
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Delivery exception
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  • 6 minute read

What Are Delivery Exceptions and How Should Brands Handle Them?

On-time order delivery is one of the most crucial aspects of eCommerce businesses to ensure customer satisfaction. However,…
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In-transit
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  • 3 minute read

What Does “Shipment in-Transit” Mean?

When the tracking status of a shipment shows “In Transit” status, it means that the parcel is on…
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Order-confirmation
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  • 7 minute read

How To Create The Best Order Confirmation Email For Your eCommerce Store?

Besides various other automated messages such as thank you emails, welcome emails, or shipping-related emails, an order confirmation…
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shipment notification
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  • 6 minute read

What Are Shipment Notifications And Why Are They Critical For eCommerce Customer Success?

In the highly competitive eCommerce market, a brand’s ability to provide customer experience (CX) makes a huge difference.…
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Post-purchase like Amazon
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  • 11 minute read

10 Hacks for Offering an Amazon-like Post-purchase Experience

After customers click the “Buy” button when shopping online, the subsequent experience is likely to determine the fate…
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review app for eCommerce
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  • 3 minute read

YOTPO Review – eCommerce App To Collect, Display, and Market User-Generated Content

Yotpo essentially helps brands collect reviews, photos, and Q&A’s from consumer reviews on a single platform for the…
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