Read More 4 minute read eeCommerce Why Must Your eCommerce Brand Absolutely Have A Branded Order-Tracking Page?byRevathi KarthikAugust 31, 2020 The rise in online shopping has led to a boom in the delivery economy. According to FedEx’s executive…
Read More 5 minute read RReturns 5 eCommerce Brands That Have Steal-Worthy Return PoliciesbyRevathi KarthikAugust 28, 2020 According to one estimate, eCommerce return rates have spiked by 95% in the last 5 years. In the…
Read More 5 minute read ccustomer loyalty The Ultimate Guide to Increasing eCommerce Purchase Repeat RatesbyRevathi KarthikAugust 20, 2020 Satisfaction is a rating. Loyalty is a brand -Shepp HykenCustomer Service Expert A surefire way to build loyalty…
Read More 6 minute read eeCommerce FedEx, UPS Returns:10 Ways To Handle eCommerce ReturnsbyRevathi KarthikAugust 4, 2020 FedEx and UPS Returns are probably the worst things to deal with – they gut conversion rates, aggressively…
Read More 5 minute read SShipment Damage USPS, UPS, FedEx Damaged Packages: How Can Brands Deal With Them?byRevathi KarthikAugust 3, 2020 The pandemic has had a debilitating effect on order-fulfillment. Even major shipping carriers such as FedEx, UPS and…