Why Must Your Brand Absolutely Have a Custom Order-Tracking Page?
The rise in online shopping has led to a boom in the delivery economy. According to FedEx’s executive…
5 eCommerce Brands That Have Steal-Worthy Return Policies
According to one estimate, eCommerce return rates have spiked by 95% in the last 5 years. In the…
The Ultimate Guide to Increasing eCommerce Purchase Repeat Rates
Satisfaction is a rating. Loyalty is a brand -Shepp HykenCustomer Service Expert A surefire way to build loyalty…
10 Ways To Handle eCommerce Return Shipments
Returns are probably the worst things to deal with – they gut conversion rates, aggressively attack your profit…
USPS, UPS, FedEx Damaged Packages: How Can Brands Deal With Them?
The pandemic has had a debilitating effect on order-fulfillment. Even major shipping carriers such as FedEx, UPS and…