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Month: March 2021

4 posts
In-transit
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  • 5 minute read
SShipment Tracking

What Does “Shipment in-Transit” Mean?

  • byRevathi Karthik
  • March 23, 2021
When you see “shipment in transit” on your tracking page, it means your package is currently on the…
Order-confirmation
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  • 7 minute read
CCustomer Experience

How To Create The Best Order Confirmation Email For Your eCommerce Store?

  • byRevathi Karthik
  • March 16, 2021
Besides various other automated messages such as thank you emails, welcome emails, or shipping-related emails, an order confirmation…
shipment notification
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  • 6 minute read
eeCommerce

What Are Shipment Notifications And Why Are They Critical For eCommerce Customer Success?

  • byRevathi Karthik
  • March 5, 2021
In the highly competitive eCommerce market, a brand’s ability to provide customer experience (CX) makes a huge difference.…
Post-purchase like Amazon
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  • 11 minute read
CCustomer Experience

10 Hacks for Offering an Amazon-like Post-purchase Experience

  • byRevathi Karthik
  • March 1, 2021
After customers click the “Buy” button when shopping online, the subsequent experience is likely to determine the fate…
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