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Month: April 2021

4 posts
Repeat customers
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  • 7 minute read
CCustomer Experience

Who Are Repeat Customers and How To Gain Them For Your eCommerce Store?

  • byRevathi Karthik
  • April 27, 2021
Typically, most eCommerce businesses mainly look to gain new customers and allot as much as 80 percent of…
Ways to increase customer engagement
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  • 7 minute read
CCustomer Experience

10 Best Ways to Increase Customer Engagement in eCommerce

  • byRevathi Karthik
  • April 26, 2021
Your eCommerce store is way more capable of offering customers unique services than you imagine. However, despite having…
Branded tracking page
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  • 8 minute read
SShipment Tracking

What is a Branded Order-tracking Page and How do they Improve Retention?

  • byRevathi Karthik
  • April 16, 2021
If you own an eCommerce business, your relationship with customers is not limited to their purchase of a…
Delivery exception
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  • 6 minute read
CCustomer Experience

What Are Delivery Exceptions and How Should Brands Handle Them?

  • byRevathi Karthik
  • April 2, 2021
On-time order delivery is one of the most crucial aspects of eCommerce businesses to ensure customer satisfaction. However,…
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