What is e-Commerce personalization and the best strategies to improve it in 2021?
For the longest time, eCommerce stores are thriving to create winning personalization strategies to boost their conversion rates.…
WISMO: What does it mean? and How to reduce it?
WISMO stands for “Where is my Order?”. eCommerce store owners can observe the customers asking this question very…
What is Post Purchase Dissonance? Best 5 tips to reduce it in 2021
Shopping for a product is pretty much thrilling, right? Until uncertainty kills it all! Uncertainties like packages not…
8 Shipping confirmation email templates you must use to power up your customer experience
We all know that every online store should send shipping confirmation emails or order confirmation emails. But, have you…
How to Communicate Shipping Delays to Customers in 2021
There’s nothing more frustrating for customers than receiving a message that says ‘your shipment will be delayed’. While 40%…
Ultimate Customer Service Guide for Ecommerce
Over the past decade, the popularity of online shopping has grown exponentially and made the eCommerce industry grow…
Who Are Repeat Customers and How To Gain Them For Your eCommerce Store?
Typically, most eCommerce businesses mainly look to gain new customers and allot as much as 80 percent of…
10 Best Ways to Increase Customer Engagement in eCommerce
Your eCommerce store is way more capable of offering customers unique services than you imagine. However, despite having…
What Are Delivery Exceptions and How Should Brands Handle Them?
On-time order delivery is one of the most crucial aspects of eCommerce businesses to ensure customer satisfaction. However,…
How To Create The Best Order Confirmation Email For Your eCommerce Store?
Besides various other automated messages such as thank you emails, welcome emails, or shipping-related emails, an order confirmation…