What Are Shipment Notifications And Why Are They Critical For eCommerce Customer Success?
In the highly competitive eCommerce market, a brand’s ability to provide customer experience (CX) makes a huge difference.…
Look Beyond The Buy Button To Boost eCommerce Revenue
eCommerce brands are obsessed with customer journey:- from the moment a prospect lands on your website till checkout.…
5 eCommerce Brands That Have Steal-Worthy Return Policies
According to one estimate, eCommerce return rates have spiked by 95% in the last 5 years. In the…
FedEx, UPS Returns:10 Ways To Handle eCommerce Returns
FedEx and UPS Returns are probably the worst things to deal with – they gut conversion rates, aggressively…
USPS, UPS, FedEx Damaged Packages: How Can Brands Deal With Them?
The pandemic has had a debilitating effect on order-fulfillment. Even major shipping carriers such as FedEx, UPS and…