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Customer Experience

29 posts
Shoppers into brand advocates
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  • 4 minute read
ccustomer loyalty

5 eCommerce Strategies To Turn One Time Shoppers Into Brand Advocates

  • byRevathi Karthik
  • October 26, 2020
As an eCommerce marketer, you wage an uphill battle every day to drive new customers to your website.…
grow customer base
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  • 5 minute read
CCustomer Experience

3 Sure-Fire Ways To Grow Your eCommerce Customer Base

  • byRevathi Karthik
  • October 1, 2020
As an eCommerce store you are constantly vying for customer’s attention.  Slashing down prices is an easy sell. …
Post Purchase
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  • 3 minute read
CCustomer Experience

Post Purchase Touchpoints: Thinking Beyond Email Nurture Strategy

  • byRevathi Karthik
  • September 29, 2020
It costs 7 times to acquire a new eCommerce customer than to retain an existing one. This means…
Beyond Buy Button
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  • 3 minute read
ccustomer loyalty

Look Beyond The Buy Button To Boost eCommerce Revenue

  • byRevathi Karthik
  • September 21, 2020
eCommerce brands are obsessed with customer journey:- from the moment a prospect lands on your website till checkout.…
Impact of COVID on eCommerce
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  • 4 minute read
CCustomer Experience

Impact Of COVID-19 On Consumer Behavior

  • byRevathi Karthik
  • September 12, 2020
The onslaught of the Coronavirus outbreak completely upended our lives and disrupted business as usual. With worldwide lockdowns,…
eCommerce Repeat Purchase rates
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  • 5 minute read
ccustomer loyalty

The Ultimate Guide to Increasing eCommerce Purchase Repeat Rates

  • byRevathi Karthik
  • August 20, 2020
Satisfaction is a rating. Loyalty is a brand -Shepp HykenCustomer Service Expert A surefire way to build loyalty…
Real-Time-Parcel tracking
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  • 3 minute read
CCustomer Experience

Why Real-Time Order Delivery Tracking Is Crucial In Post-COVID World?

  • byRevathi Karthik
  • July 4, 2020
The pandemic has dramatically changed our shopping behavior. On one hand, eCommerce sales are growing at a break-neck…
Customer Experience
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  • 3 minute read
CCustomer Experience

How can AI revolutionize the retail experience?

  • byRevathi Karthik
  • June 26, 2020
It is a renaissance, it is a golden age,”.“We are now solving problems with machine learning and artificial…
Multi Carrier Shipping
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  • 3 minute read
CCustomer Experience

Multi-Carrier shipping : Key to customer happiness

  • byRevathi Karthik
  • June 26, 2020
“It isn’t just that E-commerce depends on express mail; there’s a sense in which E-commerce is express mail.…
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