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Customer Experience

29 posts
Delivery exception
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  • 6 minute read
CCustomer Experience

What Are Delivery Exceptions and How Should Brands Handle Them?

  • byRevathi Karthik
  • April 2, 2021
On-time order delivery is one of the most crucial aspects of eCommerce businesses to ensure customer satisfaction. However,…
Order-confirmation
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  • 7 minute read
CCustomer Experience

How To Create The Best Order Confirmation Email For Your eCommerce Store?

  • byRevathi Karthik
  • March 16, 2021
Besides various other automated messages such as thank you emails, welcome emails, or shipping-related emails, an order confirmation…
Post-purchase like Amazon
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  • 11 minute read
CCustomer Experience

10 Hacks for Offering an Amazon-like Post-purchase Experience

  • byRevathi Karthik
  • March 1, 2021
After customers click the “Buy” button when shopping online, the subsequent experience is likely to determine the fate…
review app for eCommerce
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  • 3 minute read
eeCommerce

YOTPO Review – eCommerce App To Collect, Display, and Market User-Generated Content

  • byRevathi Karthik
  • February 25, 2021
Yotpo essentially helps brands collect reviews, photos, and Q&A’s from consumer reviews on a single platform for the…
SMSBump
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  • 4 minute read
CCustomer Experience

SMSBump Review – SMS Marketing To Boost Sales For Your Shopify Store

  • byRevathi Karthik
  • February 17, 2021
SMSBump is an E-Commerce app for SMS marketing and automation that recovers lost revenue, boosts marketing ROI, and…
Multi channel marketing
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  • 5 minute read
eeCommerce

How Multi-Channel Marketing Can Improve Your E-Commerce Experience?

  • byRevathi Karthik
  • February 9, 2021
When you take into account the number of e-commerce brands on the Internet and the dynamics of consumer…
ShippingChimp - Shopify's best shipping app
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  • 2 minute read
CCustomer Experience

ShippingChimp + Shopify = Increased Customer Loyalty

  • byRevathi Karthik
  • February 3, 2021
eCommerce business is no more about who has a bigger Ad budget. It is about brand differentiation, a…
eCommerce trends to watch out for - Expert talk
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  • 4 minute read
CCustomer Experience

9 eCommerce Trends To Watch in 2021 – Experts Predict

  • byRevathi Karthik
  • January 25, 2021
As we head into 2021, the onset of eCommerce boom rages on. With every mom and pop store…
order-confirmation email
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  • 4 minute read
CCustomer Experience

5 Steal-Worthy Order Confirmation Email Templates

  • byRevathi Karthik
  • January 22, 2021
Clicking the “Buy” button surely gives a thrill to e-commerce customers, despite the checkout process; several trust badges,…
Customer loyalty
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  • 4 minute read
eeCommerce

5 Strategies To Build Customer Loyalty For Your Online store

  • byRevathi Karthik
  • December 18, 2020
In this article, we are unpacking the strategies to earn customer loyalty. The top 5 strategies are: Provide…
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