State of eCommerce Shipping In The New Normal
In this article, we cover the following topics: Steering through the new normal in eCommerce Impact of COVID…
FedEx Delivery Exceptions To Look Out For In 2021
In the thriving e-commerce industry, one major aspect for businesses to have a competitive edge is timely delivery.…
5 Strategies To Build Customer Loyalty For Your Online store
In this article, we are unpacking the strategies to earn customer loyalty. The top 5 strategies are: Provide…
5 eCommerce Stores Crushing It On Instagram During Covid
In a few short weeks, a lot of people faced a shift in their lifestyle due to the…
3 Sure-Fire Ways To Grow Your eCommerce Customer Base
As an eCommerce store you are constantly vying for customer’s attention. Slashing down prices is an easy sell. …
Post Purchase Touchpoints: Thinking Beyond Email Nurture Strategy
It costs 7 times to acquire a new eCommerce customer than to retain an existing one. This means…
Why Must Your eCommerce Brand Absolutely Have A Branded Order-Tracking Page?
The rise in online shopping has led to a boom in the delivery economy. According to FedEx’s executive…
The Ultimate Guide to Increasing eCommerce Purchase Repeat Rates
Satisfaction is a rating. Loyalty is a brand -Shepp HykenCustomer Service Expert A surefire way to build loyalty…
FedEx, UPS Returns:10 Ways To Handle eCommerce Returns
FedEx and UPS Returns are probably the worst things to deal with – they gut conversion rates, aggressively…
USPS, UPS, FedEx Damaged Packages: How Can Brands Deal With Them?
The pandemic has had a debilitating effect on order-fulfillment. Even major shipping carriers such as FedEx, UPS and…