Read More 4 minute read CCustomer Experience 9 eCommerce Trends To Watch in 2021 – Experts PredictbyRevathi KarthikJanuary 25, 2021 As we head into 2021, the onset of eCommerce boom rages on. With every mom and pop store…
Read More 4 minute read CCustomer Experience 5 Steal-Worthy Order Confirmation Email TemplatesbyRevathi KarthikJanuary 22, 2021 Clicking the “Buy” button surely gives a thrill to e-commerce customers, despite the checkout process; several trust badges,…
Read More 4 minute read eeCommerce State of eCommerce Shipping In The New NormalbyRevathi KarthikJanuary 6, 2021 In this article, we cover the following topics: Steering through the new normal in eCommerce Impact of COVID…
Read More 5 minute read SShipment Damage FedEx Delivery Exceptions To Look Out For In 2021byRevathi KarthikJanuary 5, 2021 In the thriving e-commerce industry, one major aspect for businesses to have a competitive edge is timely delivery.…
Read More 4 minute read eeCommerce 5 Strategies To Build Customer Loyalty For Your Online storebyRevathi KarthikDecember 18, 2020 In this article, we are unpacking the strategies to earn customer loyalty. The top 5 strategies are: Provide…
Read More 3 minute read eeCommerce 5 eCommerce Stores Crushing It On Instagram During CovidbyRevathi KarthikNovember 6, 2020 In a few short weeks, a lot of people faced a shift in their lifestyle due to the…
Read More 5 minute read CCustomer Experience 3 Sure-Fire Ways To Grow Your eCommerce Customer BasebyRevathi KarthikOctober 1, 2020 As an eCommerce store you are constantly vying for customer’s attention. Slashing down prices is an easy sell. …
Read More 3 minute read CCustomer Experience Post Purchase Touchpoints: Thinking Beyond Email Nurture StrategybyRevathi KarthikSeptember 29, 2020 It costs 7 times to acquire a new eCommerce customer than to retain an existing one. This means…
Read More 4 minute read eeCommerce Why Must Your eCommerce Brand Absolutely Have A Branded Order-Tracking Page?byRevathi KarthikAugust 31, 2020 The rise in online shopping has led to a boom in the delivery economy. According to FedEx’s executive…
Read More 5 minute read ccustomer loyalty The Ultimate Guide to Increasing eCommerce Purchase Repeat RatesbyRevathi KarthikAugust 20, 2020 Satisfaction is a rating. Loyalty is a brand -Shepp HykenCustomer Service Expert A surefire way to build loyalty…